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COVID-19 Resource Center
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As the COVID-19 outbreak continues to develop, updates, regulations and best practices are rapidly evolving making it difficult to sift through the copious amounts of available information. Greater St. Louis MGMA  will continue to support the members of our community by providing resources from trusted sources like MGMA State Affiliates and similar medical professional associations, CDC, WHO and the state and local public health authorities.

 

This page is designed for medical practice management professionals to prepare their practice and operations, aid in addressing patient concerns and have access to platforms for discussion and growth with other medical specialists.

With each other’s support, we will prevail. Remember: we are all in this together!



Call Services:

 

MO DHSS – Missouri Novel Coronavirus Information Hotline  – Available 24/7

  »  (877) 435-8411

Medicare Administrative Contractors (MACs) for Missouri: available to provide expedited enrollment and answer questions related to COVID-19 enrollment requirements.

Noridian Healthcare Solutions, LLC toll-free Hotline – Hours of Operation: 8:00 AM – 6:00 PM CDT

»  1 (866) 575-4067

CGS Administrators, LLC toll-free Hotline (Processes Home Health and Hospice Claims) – Hours of Operation: 7:00 AM – 4:00 PM CDT

»  1 (855) 769-9920


Join WHO's Health Alert on WhatsApp!


CMS Lessons from the Front Lines: COVID-19

Calls are held weekly on Fridays at 11:30 AM CDT and specific topics vary.

Lessons from the Front Lines calls are a joint effort between CMS Administrator Seema Verma, FDA Commissioner Stephen Hahn, MD, and the White House Coronavirus Task Force. Physicians and other clinicians are invited to share their experience, ideas, strategies, and insights with one another related to their COVID-19 response. There is an opportunity to ask questions of presenters.

 
Next Lessons from the Front Lines:  
Friday, September 4th at 11:30 – 1:00 PM CT

  

Toll Free Attendee Dial-In: 833-614-0820   Access Passcode: 3374248

Audio Webcast Link: https://protect2.fireeye.com/url?k=d6fe9688-8aaa8ff4-d6fea7b7-0cc47adc5fa2-6c86d8ff78da6ff4&u=https://engage.vevent.com/rt/cms2/index.jsp?seid=2474

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For the most current information including call schedule changes, please  click here

 

Discussion Boards/Forums

 

Greater St. Louis MGMA  Forum    Start a thread today! 

Post your burning questions, request feedback/advice, discuss how your practice is best utilizing things like Telehealth.  Utilize the forum platform and collaborate ideas with your colleagues. 

Greater St. Louis MGMA is proud to have The Keane Insurance Group as our Yearly Silver Sponsor of 2020!

The Keane Insurance Group specializes in medical professional liability insurance for physicians, hospitals, and other healthcare providers and facilities for any specialty in all 50 states. As a HILB Group Company, they are able to provide all lines of insurance for businesses of any size. The Keane Insurance Group healthcare specialists are working remotely right now and are available to serve your needs - reach out today!

 

Call 800.966.7731 or email  info@keanegroup.com

 

Fact Sheets, Flyers, and Other Resources:

 

Updated Rules, Regulations and General Provisions

CMS Rural Crosswalk: CMS Flexibilities to Fight COVID-19  (PDF) – Provisions that impact Rural Health Clinics, Federally Qualified Health Centers, Critical Access Hospitals, Rural Acute Care Prospective Payment System Hospitals, and/or Medicare-certified Skilled Nursing Facilities  August 21, 2020

 

Communication Guide/Script

CDC Phone Advice Line Tools  (PDF) – Guidelines for Children (2-17 years) or adults (≥18 years) with possible COVID-19 and includes an initial phone script, accompanying decision algorithm and tailored care advice messages  March 30, 2020

MGMA COVID-19 Practice Communication Templates  (PDF) – From patient outreach to staff teleworking policies, these templates help ensure clear communications in response to the pandemic

MO DHSS Call Center Information/Script  (PDF) – Guide on how to respond to various patient questions

 

Preparation Tools

AAFP Checklist to Prepare Physician Offices for COVID-19  (PDF) – Checklist for Practice Operations during Outbreak

CMS Counseling Checklist (PDF) –  A patient counseling checklist for COVID Providers July 27, 2020

MO DHSS COVID-19 Announcement Signage  (PDF) – Signage for visitors

MO DHSS Nurse Phone Evaluation/Triage Sample  (Word Doc)

MO DHSS Provider Communication Form  (PDF) – Home and Communities Based Services

MO DHSS Referral Form  (Word Doc) – Refer new participants

MO DHSS/HCBS Telephone Check Documentation  (PDF) – Checklist for providers

 
Protect yourself and others during travel in the US - COVID-19

 

Telehealth/Telemedicine and Waivers 

AAN Telemedicine And COVID-19 Implementation Guide (PDF) – The AAN developed this guidance for clinicians and practices looking to implement Telemedicine services amid the COVID-19 crisis

EMPClaims Telemedicine Coverage by Payer (Google Spreadsheet) – April 8, 2020

MGMA Medicare Telehealth/Telemedicine Waivers During the COVID-19 Public Health Emergency  (PDF) – A comprehensive overview of all Telehealth and Telemedicine waivers issued to date. April 6, 2020

Please note: this resource addresses Medicare payment policy; Medicaid and commercial payers may institute their own payment rules. 

NOSORH Telehealth Technologies and Preparing to Select a Vendor  (PDF) – Tips for selecting a vendor and vendor sampling

Youtube Medicare Coverage and Payment of Virtual Services  (Video Length 16:56) – This CMS-provided video  will provide you with answers to common questions about the Medicare Telehealth services benefit April 3, 2020

CMS COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers  (PDF) –  These changes focus on reducing supervision and certification requirements so that practitioners can be hired quickly and perform work to the fullest extent of their licenses. The new waivers sharply expand the workforce flexibility CMS announced on March 30.  April 9, 2020

 

Financial and Employment Assistance

CMS COVID-19 Frequently Asked Questions (FAQs) on Medicare Fee-for-Service (FFS) Billing – August 7, 2020

Greater St. Louis MGMA Career Center – The Career Center services will be free of charge to both members and non-members until December 31, 2020. They include a database of resumes for job-seeking candidates, recent job openings listed, and ability to post your resume and job listing – August 23, 2020

MGMA and CareCredit The Patient Financial Experience Within and Beyond the Coronavirus (COVID-19) Pandemic (Link & White Paper) – August 21, 2020

MGMA Key provisions affecting medical groups in the CoronavirusAid, Relief, and Economic Security (“CARES”) Act  April 2020

CMS Fact Sheet: Expansion of the Accelerated and Advance Payments Program for Providers and Suppliers During COVID-19 Emergency  (PDF) – April 7, 2020

 

Peer-to-Peer Resources 

SHOW-ME ECHO COVID-19 ECHO Flyer  (PDF) – led by Missouri Department of Health and Senior Services Director Randall Williams, Zoom video conferencing every Monday from 12:00 PM to 1:00 PM CDT


Personal Protective Equipment for health professionals fighting COVID-19

To donate PPE or list your organization in need please visit https://www.donateppe.org/  



Important Dates:

  • The EDUCATIONAL AND OPERATIONS TESTING PERIOD for the AUC Program has been extended through CY 2021. There are no payment consequences associated with the AUC program during CY 2020 and CY 2021. We encourage stakeholders to use this period to learn, test and prepare for the AUC program. Click here to learn more.  Updated August 12, 2020
  • MIPS eligible clinicians who have not submitted any MIPS data by April 30, 2020 will qualify for the automatic extreme and uncontrollable circumstances policy and will receive a neutral payment adjustment for the 2021 MIPS payment year.
  • The physician work geographic index floor is extended through Dec. 1, 2020
  • Suspension of Medicare sequestration: the Medicare sequester, which reduces payments to providers by two percent, is temporarily lifted from May 1 through Dec. 31, 2020

 


 

Click Here For On-Demand Webinar Archives

Please note:   Some recordings will only be accessible to those who previously registered.

    


Website Resources:

AMA   – American Medical Association – a COVID-19 resource center for physicians

CDC  – Center for Disease Control and Prevention – Offering comprehensive information on symptoms, treatment and more

CMS  – Centers for Medicare & Medicaid Services  – View general information and updates, clinical and technical guidance, billing and coding information and more

HHS OIG  – U.S Department of Health and Human Services Office of Inspector General – COVID-19 Portal includes COVID-19 fraud, infectious disease preparedness, and response and Telehealth cost-sharing information

MGMA  – Medical Group Management Association – MGMA COVID-19 Action Center 

MO DHSS    – Missouri Department of Health and Senior Services – COVID-19 Outbreak: State government resource regarding information for/about healthcare professionals, laboratories, FAQs, handling COVID-19 anxiety, businesses, employment questions and more

MO DLIR   – Missouri Department of Labor and Industrial Relations  – COVID-19 FAQs for businesses and workers

WHO  – World Health Organization – Find information and guidance from WHO regarding the current outbreak of Coronavirus disease

 


As we all struggle to get through these challenging times, Greater St. Louis MGMA will continue to be your resource for credible and up-to-date information.

If you have a resource you would like us to consider posting, please email administrator@mgmastl.org.

 

 

Disclaimer: This page is strictly a collection of informational resources for your use.  Greater St. Louis MGMA does not accept liability for the use of third-party resources or any decision that is made by you based on the resources listed here.

 

Contact:

Greater St. Louis MGMA
314-499-9344
PO Box 16012, St. Louis, MO 63105